Hospitality Glossary

Explore the most relevant hospitality words from A to Z
A

Adjusted Gross Operating Profit (AGOP)

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ADS (Alternative Distribution System)

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Affinity Groups

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Alternative Availability

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Amenities

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ALOS

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ADR

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B

B&B (Bed and Breakfast)

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Bed Tax

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Benchmarking

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BAR (Best Available Rate)

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Booking curve

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Booking Enging

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C

CMS (Channel Management System)

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Compression

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Cancellation Rate

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Channel Management

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CPOR (Cost per Occupied Room)

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D

Demand forecast

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Dynamic Pricing

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Distribution Strategy

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Direct Bookings

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Dynamic Packaging

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E

Early Bird Discount

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EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Rent)

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Extranet

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Experiental Travel

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F

Fixed Costs

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Flagship hotel

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Full Board

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Franchise Agreement

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Full Service Hotel

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G

Genius Level

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Group Block

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GOPAR (Gross Operating Profit Per Available Room)

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Group Rate

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H

Hospitality Management

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Hotel Asset Management

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Hotel Chains

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Hotel Revenue Management

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Hostelligence

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Hotel Comp Set

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Hotel Competitive Analysis

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I

Independent hotel

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Inbound Tourism

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Incidental Charges

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J
K

KPI (Key performance indicator)

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L

Lead Time

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Last Room Availability (LRA)

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Length of Stay (LOS)

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Look-to-book ratio

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Listing

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M

Minimum Length of Stay (MINLOS)

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Minimum Acceptable Rate (MAR)

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Markup

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Merchant Rate

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N

Net revenue per available room (NRevPAR)

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No Show

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Net Rate

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Net revenue

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O

On the books

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Online Travel Agency (OTA)

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Out of Order (OOO)

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Overbooking

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Occupancy Rate

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P

Pace

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Pick-Up

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Property Management System (PMS)

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Price Positioning

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Q

Quick Set

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Qualified Rate

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R

Ranking Management

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Rate Parity

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Revenue Forecast

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RevPAR (Revenue per Available Room)

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Revenue Management System (RMS)

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S

Segmentation Pricing

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Shoulder Day

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Short Term Rental (STR)

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Stop sell

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Static Pricing

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T

Travel Agent

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U

Unconstrained Demand

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Upsell

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V

Vacation Rentals

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W

Wholesale Model

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X
Y

Yield Management

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Z

Zero Base Budgetting (ZBO)

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