Consulting Services

Otamiser provides expert consulting outside the scope of our core optimization solutions. These services help property managers and hoteliers streamline their tech stack, workflows, and team enablement. Our consulting support is flexible and tailored to your needs — the examples below are just a starting point.

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How We Can Support You

Our consulting services cover three key areas designed to keep your operations smooth and your systems fully optimized

System Setup & Migration

We provide expert assistance with hospitality system changes and integrations, ensuring smooth transitions without disrupting operations.

  • PMS migrations (moving from one PMS to another)
  • RMS migrations (transitioning revenue management systems)
  • Full setup of PMS or RMS (configuration, onboarding, workflow design)
  • Channel manager changes (replacing or reconfiguring)
  • System integrations (connecting PMS, RMS, channel managers, or third-party tools)

Operational Support

Our team helps resolve operational challenges that fall outside Otamiser’s optimization scope, so you can keep your systems running without interruption.

  • Handling booking cancellations unrelated to Otamiser’s output
  • Troubleshooting integration issues across PMS, OTAs, or channel managers
  • Ad hoc urgent support and troubleshooting
  • Meetings with client suppliers (PMS, RMS, OTA vendors)

Training & Enablement

We empower your staff to make the most of your systems with hands-on training and best practices guidance.

  • PMS training for staff (how to use effectively)
  • RMS training (interpreting outputs, forecasting, pricing strategies)
  • Best practices workshops for operational teams

Simplify PMS & RMS Management

Our experts resolve PMS, RMS, and integration issues quickly, so your operations keep running without disruption.

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